Get in Touch With Us
Got a question about something you have read on iwcoffice.co.uk, spotted an offer that needs a second look, or just want to tell us what you think of our reviews? This page covers the ways to reach the team behind Non Gamstop Casinos, and what you can expect once you do.
How to Reach the Team
Email is the best route for anything you want to raise with us, whether that's a factual query, a suggestion for a brand we should look at, or feedback on one of our guides. Write to us at [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries. We aim to respond within two working days, though this can stretch a little during busier periods.
A quick line on what your message is about helps us route it to the right person and get a useful answer back to you faster.
What You Can Get in Touch About
- Questions on our ratings and rankings — if you want to know why a particular casino appears where it does, or how we weighed one offer against another, ask us directly.
- Corrections — welcome offers, wagering terms and site details at operators such as Betmica, Kikibet or Betninja can change without much notice. If something on our site looks out of date, tell us and we will check it.
- Content suggestions — if there is a topic around casinos not on Gamstop, payment methods, or game types you would like us to cover in more depth, let us know.
- Partnership and editorial enquiries — if you represent a gambling brand or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
- Player wellbeing questions — if you have concerns about your own gambling or someone else's and want pointers towards independent support resources, say so in your message and we will point you in the right direction.
Before You Write In: Common Questions We Get
A fair number of messages we receive are about the same handful of topics, so it may save you time to check these first.
Are these sites regulated?
Casinos not on Gamstop are typically licensed outside the UK, often in jurisdictions such as Curaçao, rather than by the UK Gambling Commission. That means they sit outside the UK's national self-exclusion scheme, which is precisely why some players seek them out after registering with Gamstop. If you want the fuller picture on how this compares with UKGC-licensed sites, our best non Gamstop casinos guide covers licensing, game selection and bonus structures in more detail.
Why do you rank the brands you do?
Our list — currently led by Betmica, Kikibet and Betninja — is built from research into welcome offers, site usability, payment support and how each brand presents its terms. Commission arrangements with any operator never influence where a brand sits in our rankings; the order reflects our own editorial assessment.
Can you help me self-exclude?
We are not a self-exclusion service and cannot process exclusions on your behalf. If you are looking to self-exclude from sites outside the Gamstop scheme, that is generally done directly with the individual operator through their account settings or support team, and we are happy to point you towards general guidance if you email us.
Why Reader Input Matters to Us
Offers, bonus terms and licensing details in this industry move quickly. A welcome package advertised one month can be revised the next, and a site's terms can shift with little warning. Readers flagging discrepancies is one of the main ways we keep our pages — including our comparisons of brands like WinnerIsland, Zombillion and Rivo — accurate between full reviews. If you have used any of the casinos we cover and something did not match what we described, we genuinely want to hear it.
What to Include in Your Message
- The page or brand your message relates to, if applicable
- A short description of your question, correction or suggestion
- Any relevant detail, such as a screenshot description or date you noticed something
- Whether you would like a reply, or are simply flagging something for our records
This helps us avoid back-and-forth and get you a useful answer on the first try.
A Reminder on Responsible Play
Non Gamstop Casinos is an 18+ information and comparison resource. We do not process deposits, bets or withdrawals, and we cannot intervene on your behalf with any operator. If your message touches on wanting support around your gambling habits, let us know in your email and we will signpost you towards independent, non-commercial resources rather than leaving you without a next step.
Whatever brings you to this page, thank you for taking the time to read our content and for reaching out. We look forward to hearing from you.